X bazie Privacy Policy — Your data is safe with us

This Privacy Policy applies to the x bazie platform (xbazie.app) and all associated services. It takes effect whenever you visit our website, open an account, or use any of our services.

X bazie respects your privacy and is committed to protecting your personal data. We collect only what is necessary to operate our services, and use it solely for specified purposes.

While this Privacy Policy is primarily written in Bengali, the English version shall prevail for legal purposes. By using our platform, you agree to the terms of this policy.

X bazie collects different types of information depending on the situation. Full details are outlined below:

X bazie uses the data it collects solely for the following purposes:

• Creating and managing your account and ensuring its security.
• Processing deposits, withdrawals, and other financial transactions.
• Completing KYC verification and meeting legal obligations.
• Providing customer support and resolving issues.
• Sending relevant bonus and promotional offers (with your consent).
• Ensuring platform security and preventing fraud.
• Managing responsible gaming measures.
• Improving platform functionality and user experience.

We never sell your data to third parties for marketing purposes. You can unsubscribe from promotional emails at any time.

X bazie shares your personal data with third parties only in limited circumstances:

• Payment processor: Transaction data for processing deposits and withdrawals.
• KYC Partner: Documents for identity verification.
• Game Provider: Only the minimum data necessary to operate the games.
• Legal Authorities: When required by legal order or a legitimate investigation.

Every third-party partner operates under a strict confidentiality agreement and may only use the data provided for its designated purpose.

X bazie uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

X bazie does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account data — retained while the account is active and for up to 5 years after closure.
• Financial transaction records — retained for up to 7 years as required by law.
• KYC documents — up to 5 years after account closure.
• Customer service communications — retained for up to 3 years.
• Technical logs — up to 6 months.

After the retention period ends, your data is securely deleted or anonymized.

Every registered user at x bazie has the following rights regarding their personal data:

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: You may restrict the use of your data under certain circumstances.
• Right to Data Portability: You may request an export of your data in a standard, portable format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise any of these rights, email our support team. We will respond to your request within 30 days.

X bazie strictly prohibits anyone under 18 from using the platform. We actively work to protect minors:

• Age verification is carried out at the time of registration.
• Date of birth is verified as part of the KYC process.
• Accounts are suspended immediately if underage use is suspected.
• We do not knowingly collect data from minors.

If you become aware that a minor is using our platform, please notify us immediately.

X bazie employs industry-leading security measures to protect your personal data:

• All data transmissions are protected by 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — inaccessible to all staff.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available.
• Automatic alerts are triggered for suspicious login attempts.
• Data centers are monitored 24/7.

Please note that no method of transmission over the internet is 100% secure. You also play a role in keeping your account safe — use a strong password and never share it with anyone.

X bazie may update this Privacy Policy as needed. For significant changes, we will:

• A notice will be sent to your registered email.
• We will notify you clearly on the platform about any changes.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: privacy@xbazie.app
• Support Email: support@xbazie.app
• Live Chat: Bottom-right corner of the platform (available 24/7)

Data protection requests are typically responded to within 30 days. For urgent matters, immediate assistance is available via live chat.